Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
Can we change the number of guests?
We book your event and take your deposit based on the number of guests. We will always confirm that number one week before your event just in case it does change!
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Let`s Talk
Contact Us
We`d love to hear from you. Let’s Talk about your event.
647-929-7268
Why Choose Us?
At The Wood Smoke Shack, we pride ourselves on serving authentic Texas-style BBQ made with the finest ingredients. Our passion for BBQ is evident in every bite, and we strive to create a memorable dining experience for our customers.
Our Commitment to Quality
We are committed to providing high-quality food and exceptional service. Our team works tirelessly to ensure that every meal is prepared with care and attention to detail, making your BBQ experience truly special.
Join us in celebrating the love of BBQ! Whether you’re visiting our food truck or hiring us for catering, we guarantee a delicious experience that will keep you coming back for more.